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Delivery Information

1. Delivery charge of HK$50 per order and currently free local delivery for each order over HK$500.

2. Delivery service is limit to one single location and is not applicable to remote areas and outlying islands.

3. We will try to send the purchased product(s) within 7 business days after the order is accepted. If we are unable to meet the estimated delivery date, we will contact you with a revised date.

4. If no one is available to receive the delivered goods at the delivery address you have provided, you will be notified by us or the courier, in which case please contact our courier to re-arrange delivery. You agree and accept that we are entitled, at our discretion, to charge additional delivery cost.

5. Excel Tact Limited reserves the right to make the final decision in case of any disputes.

Remote Areas :

Hong Kong Island – Cyperport (& Bel-Air), Deep Water Bay, HK Parkview, Jardine Lookout, Repulse Bay, Shek O, Shouson Hill, Stanley and The Peak

Kowloon and New Territories - All rural areas, Chinese University, Clear Water Bay Peninsula, Container Terminal, Fei Ngo Shan, Guanyin Mountain, Lok Ma Chau, Lung Kwu Tan, Ma Wan, Sai Kung, Sha Tau Kok, Shum Tseng, Ta Kwu Ling, Tai Mo Shan and all places where Closed Area Permit is required


Outlying Islands :

HK International Airport (Chek Lap Kok), Cheung Chau, Discovery Bay, Disney, Grass Island, Hei Ling Chau, Kat O, Lamma Island, Lantau Island, Peng Chau, Po Toi Island, Shek Kwu Chau, Tung Chung and Tung Lung Island


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